General Terms and Conditions (GTC) for the rental of holiday apartments

1. Arrival and departure

Departure must be by 10:00 AM on the day of departure so that the apartment can be cleaned for the next guests. Departures that exceed the check-out time by more than 30 minutes will incur an additional charge. Other arrival and departure times can be individually arranged with the landlord.

If the tenant does not arrive by 11:30 PM on the day of arrival, the contract will be deemed terminated after 24 hours without notice to the landlord. The landlord may then freely dispose of the property. A (partial) refund of the rent due to early departure is generally not possible.

If guests are staying overnight, the number of visitors and the length of stay must be communicated to the landlord prior to arrival. This may increase the rental costs.

2. Payment

The rental agreement becomes effective upon receipt of payment into the landlord's account. The invoice is due within seven days of receipt of the booking documents. Failure to meet the payment deadlines will result in the landlord withdrawing from the contract. Non-payment is considered a withdrawal and entitles the landlord to re-let the property. The total amount stated in the rental agreement includes the additional costs (water, energy, final cleaning, waste disposal, GEZ = 7% VAT) and the service fee (parking, use of play and sports equipment = 19% VAT).

3. Right of withdrawal

You can withdraw from the contract at any time. If the cancellation occurs less than fourteen days before the start of the rental period, the full rental price must be paid. Otherwise, the cancellation is free of charge. Any amounts already paid will be credited. You can provide a replacement who will enter into your contract under the stated conditions. Written notification is sufficient.

4. Tenant’s obligations

The tenant undertakes to treat the apartment, including its furnishings and outdoor areas, with care. Should any damage to the apartment and/or its furnishings occur during the rental period, the tenant is obligated to report this to the landlord immediately. Defects discovered upon arrival must be reported to the landlord immediately (by 11:30 p.m. on the day of arrival); otherwise, the tenant will be liable for these damages. A reasonable period of time must be allowed to rectify any damages and defects. Claims for complaints not reported promptly on-site are excluded. Complaints received by the landlord after the apartment has been vacated are also excluded from compensation.

On the day of departure, all personal belongings must be removed. Household waste must be disposed of, and dishes must be cleaned and stored in the kitchen cupboards. The accommodation must be left clean and free of rubbish.

Subletting the rental property by the tenant or allowing non-tenants to stay overnight in the apartment and/or on the property without the landlord's knowledge is strictly prohibited (see also point 1). Violations will result in immediate termination of the rental agreement by the landlord and immediate eviction from the rental property.

If the tenant has forgotten personal belongings and does not report this, the items left behind will be destroyed after a retention period of two months following the tenant's departure.

5. Pets

Pets are not allowed in our holiday apartments.

6. Data protection

The tenant agrees that personal data required within the scope of the contract concluded with him/her may be stored, modified, and/or deleted. All personal data will be treated with absolute confidentiality and will not be shared with third parties. The tenant has the right to object to the storage of his/her data at any time. Deletion will occur within a reasonable period of time, provided that no statutory retention periods (e.g., tax law) conflict.

7. Liability

This advertisement was created to the best of our knowledge. We assume no liability for damage to the rental property caused by force majeure, power or water outages, or severe weather. Likewise, we assume no liability for unforeseeable or unavoidable circumstances such as official orders, sudden construction work, or natural or local disruptions. However, the landlord is happy to assist in resolving any problems (where possible). The landlord assumes no liability for the use of the provided play and sports equipment. The tenant is solely responsible for their own travel to and from the rental property. The landlord is not liable for items brought into the property in the event of theft, water damage, or fire. The tenant waives any claims for damages. The tenant is fully liable for any willful destruction or damage.

8. Final provisions

Photos and text on the website or in the flyer serve to provide a realistic description. 100 percent conformity to the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) provided they are of equivalent quality. Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that most closely reflects the economic and legal intent of the contracting parties. German law applies. The place of jurisdiction and performance is the landlord's place of residence.

Here: www.ferienwohnung-richtig-vermieten.de